Warranty Policy
We stand behind every product we sell. Here's everything you need to know about our warranty coverage.
Warranty Coverage
All products sold through Applex come with the manufacturer's official warranty. The warranty period and coverage vary by product and brand. Warranty details are listed on each product page.
- Smartphones: Typically 1 year manufacturer warranty
- Laptops: Typically 1-2 years manufacturer warranty
- Accessories: Typically 6 months to 1 year warranty
- Extended warranty options may be available at checkout
What's Covered
- Manufacturing defects in materials and workmanship
- Hardware failures under normal usage conditions
- Software issues that are factory-related
What's Not Covered
- Physical damage, water damage, or accidental drops
- Damage caused by unauthorized modifications or repairs
- Normal wear and tear
- Damage caused by misuse or negligence
How to Claim Warranty
- Contact our support team via phone or email with your order details
- Describe the issue you're experiencing
- Our team will guide you through the warranty claim process
- Ship the product to our service center or visit in person
- We'll process the claim and repair/replace the product
Need to file a warranty claim?
Contact Support